MACKOUL DISTRIBUTORS, INC.
SMS PRIVACY POLICY
1 . Introduction
Mackoul Distributors, Inc. (“Mackoul,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our SMS messaging program.
2. Information We Collect
When you opt in to receive SMS messages from us, we may collect:
-Your mobile telephone number
- Your name, if voluntarily provided
- Message content and responses exchanged through SMS
- Information relating to your subscription status, including opt-in and opt-out records
3. How We Use Your Information
We may use the information collected through our SMS program to:
- Send order updates, account notifications, service alerts, and other transactional messages
- Provide customer service and respond to inquiries
- Send marketing and promotional communications when you have provided consent
- Maintain records of consent and communication preferences
- Improve our products, services, and customer experience
- Comply with legal and regulatory requirements
4. Information Sharing
Mackoul Distributors, Inc. does not sell, rent, or share your personal information with third parties for their marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS communications.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us.
After opting out, you will no longer receive SMS messages unless you subsequently opt back in.
For assistance, reply HELP or contact us using the information below.
7. Message Frequency and Fees
Message frequency varies based on your interactions with us.
Message and data rates may apply according to your mobile carrier’s pricing plan. Charges are your responsibility.
8. Changes to This Privacy Policy
We reserve the right to modify this SMS Privacy Policy at any time. Any updates will be posted on our website and become effective upon posting.
9. Contact Information
If you have questions regarding this SMS Privacy Policy, please contact:
Mackoul Distributors, Inc.
Email: orderdesk@mackoul.net
Phone: 904-355-2721
Website: www.mackoul.net
MACKOUL DISTRIBUTORS, INC.
SMS TERMS & CONDITIONS
1. Acceptance of Terms
By opting into the SMS messaging program offered by Mackoul Distributors, Inc. (“Mackoul,” “we,” “our,” or “us”), you agree to these SMS Terms & Conditions.
2. Program Description
Our SMS program may include transactional messages, order updates, customer service communications, appointment reminders, account notifications, and promotional messages, where applicable.
3. User Consent
By providing your mobile phone number and opting in, you expressly consent to receive recurring SMS messages from Mackoul Distributors, Inc. at the number provided.
Consent to receive SMS messages is not a condition of purchase.
4. Message Frequency
Message frequency varies based on your interactions with us and the services you request.
5. Costs and Charges
Message and data rates may apply. Charges are determined by your wireless carrier and are your responsibility.
6. Opt-Out Instructions
You may cancel SMS communications at any time by replying STOP to any message.
Upon receipt of your STOP request, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt back in.
7. Help Instructions
For help, reply HELP to any message or contact:
Email: orderdesk@mackoul.net
Phone: 904-355-2721
8. Supported Carriers
SMS services may not be available on all carriers. Carriers are not liable for delayed or undelivered messages.
9. Privacy
Your use of the SMS program is also governed by our SMS Privacy Policy.
10. Prohibited Use
You agree not to use our SMS services in any unlawful manner, including:
- Sending unsolicited messages
- Violating applicable laws or regulations
- Attempting to interfere with the operation of the SMS program
11. Disclaimer of Warranties
SMS services are provided on an “as is” and “as available” basis. We make no warranties regarding the availability, reliability, or accuracy of the service.
12. Limitation of Liability
To the maximum extent permitted by law, Mackoul Distributors, Inc. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the SMS program.
13. Changes to These Terms
We may update these Terms & Conditions at any time. Changes become effective upon posting to our website.
14. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.
15. Contact Information
Mackoul Distributors, Inc.
Email: orderdesk@mackoul.net
Phone: 904-355-2721
Website: www.mackoul.net